Privacy Policy

TRANSMART INC. (hereinafter referred to as “Our Company”) complies with laws, ordinances, and other rules concerning personal information, manages this appropriately, and pays due care to the protection of the personal information of its customers.

1. About the Use of Personal Information

Our Company appropriately handles personal information within the range of the purposes of use shown below and those presented at the time of acquisition.
・In order to reply to inquiries from customers and to contact customers
・In order to conduct sales promotions for Our Company’s services by telephone, email, and postal mail, etc.
・In order to conduct surveys and verifications aimed at the development and improvement of services
・In order to create statistical materials relating to the services

2. Third Party Provision of Personal Information

Our Company, for verifications, etc., towards the development and improvement of services, may entrust the handling of the collected personal information to a third party such as an affiliated company. Our Company, in the event of entrusting the handling of personal information to a third party, shall conduct a strict assessment of the third party, and shall also engage in the appropriate monitoring in order to ensure that confidentiality is maintained.

3. Restrictions on Use and Provision

With the exception of where a request for disclosure is made based on laws and ordinances, or where there is other special reason, we shall not use for any objective outside of the purposes of use, or provide to a third party, the collected personal information without the prior consent of the customer. However, statistically processed information regarding access to Our Company’s website, and user attributes, etc., may be published.

4. About the Management of Personal Information

Our Company shall endeavor to maintain the accuracy of the personal information, and shall manage this in a safe manner. Our Company shall take appropriate information security measures against unauthorized access and computer viruses, etc., in order to prevent the loss, damage, tampering, and disclosure, etc., of personal information. Our Company, with the exception of where prescribed prior in laws and ordinances or regulations, etc., shall not disclose personal information through its removal or external transmission, etc.

5. About the Disclosure, Revision, and Deletion of Personal Information

Our Company, in the event of receiving a request from a customer concerning their personal information, upon confirming that they have the right to request disclosure, revision, or deletion, etc., shall promptly respond to such a request without objection.

6. Contact Point for Inquiries Concerning Personal Information

Contact Point: TRANSMART INC.
Email address: tr_support@(at mark)trans-mart.net

7. Safety of Personal Information

Our Company takes reasonable and strict safety measures against the risk of the loss, damage, tampering, or disclosure, etc., of personal information through unauthorized access, but is unable to accept liability for the loss, damage, tampering, or disclosure, etc., of personal information caused by a reason not attributable to Our Company, such as those outlined below.
・Where personal information has been disclosed on the internet in a form in which it can be accessed by anyone
・Where personal information has been disclosed on a website other than that of Our Company
・Where personal information has been leaked from a terminal used by the customer, or where personal information has been disclosed due to the use of a password that is managed by the customer
・Where an incorrect email address has been entered by the customer on any of the application forms (a mechanism has been put in place where, in order to confirm the content entered in an application form with the customer, the application information is automatically sent to the registered email address. Therefore, even in the case of an incorrect email address, the application information will be automatically sent to that email address.)

8. Changes to this Privacy Policy

The content of this Privacy Policy is subject to change without notice to customers. With the exception of where otherwise prescribed by Our Company, the changed version of this Privacy Policy shall enter into effect at the time it is published on Our Company’s website.

Our Company may revise the above policy. In such a case, all revisions shall be notified on this website.
TRANSMART INC.
Tomohiko Sakai, Representative Director, Personal Information Protection Manager
CROSSCOOP Shinbashi, 3F, UrbanNet Uchisaiwaicho Building, 1-1-13, Shinbashi, Minato-ku, Tokyo

Reception: 03-5363-0370
Email address: tr_support@(at mark)trans-mart.net