What should I do if I forgot my password?

If you forgot your password, you can reset your password by clicking on the “Did you forget your password?” button on the Log-in Page. If you forgot the email address you use to log in, please use the inquiry form to contact us.

Please be informed that when that happens, we will need to verify the name of your company, the name of the PIC as well as your company’s telephone number.
Also, please note that we are incapable of telling you your password even if you contact us directly.