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TOP > Q&A

Q&A

[Translator] Scoring4

  • How do you assign translators?
  • What should I do if I’m not able to meet my deadline?
  • Is there a limit to the number of times I can take the Registration Test or Rank-Up Test?
など

[Client] Account Information5

  • What type of translators are there at Transmart?
  • Can I contact the translator directly?
  • Is it ok for translators and clients to exchange personal email address or telephone numbers?
など

[Translator] Profile Information8

  • What type of translators are there at Transmart?
  • Is it ok for translators and clients to exchange personal email address or telephone numbers?
  • What kind of information is disclosed to the client?
など

[Translator] How to receive orders7

  • How long does it take to assign a translator?
  • Do I have to apply everytime there is an order?
  • What should I do if I want to increase my number of orders as a translator?
など

[Client] Member Registration5

  • Is it possible to change the Registration Type (Translator/Client)?
  • Can I cancel my membership registration?
  • Is the membership registration free? Are there any rules?
など

[Translator] Member Registration7

  • Is it possible to change the Registration Type (Translator/Client)?
  • Can I cancel my membership registration?
  • Is the membership registration free? Are there any rules?
など

[Translator] Payment6

  • Can I change the bank account I’ve registered to receive my payment?
  • How much remuneration can I receive for a job?
  • How will I receive my remuneration?
など

[Translator] Trial Translation1

  • What is an “Audition Order” and/or “Trial Translation”?
など

[Client] Audition Orders2

  • Can I assign the same Translator for all my orders?
  • What is an “Audition Order” and/or “Trial Translation”?
など

[Client] How to place orders16

  • How do you assign translators?
  • How long does it take to assign a translator?
  • Can I cancel after I have placed an order?
など

[Client] Payment Methods3

  • If there is a delay in the delivery of the translation, will there be any deductions to the payment?
  • What should I do if I want to change the address for the invoice?
  • What type of payment methods do you accept?
など

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