Can I assign the same Translator for all my orders?

Of course you can. When placing your order, select “Nominate a Translator” and your order will only be visible to the registered translators you have selected. If you nominate only one translator, it will be the same as you offering the job to him/her. If you want to nominate a translator in advanced, we highly recommend you to select the translator(s) you like and register them under your “Favorite Translators”. To register translators, go to your “Favorite Translators” page, – click on “Achievement Ranking” and register those you like – search their personal information and register those you like – view our “Recommended Translators List” and register those you like Also, if you intend to place a fixed amount of order periodically, the most effective for you to choose an assigned translator would be by placing an “Audition Order (free-of-charge),” and registering the translator that best suits your needs as a “Favorite Translator.” However, please be informed that in order to place an “Audition Order”, your order needs to be periodical and there is a minimum volume required.

What is an “Audition Order” and/or “Trial Translation”?

“Audition Order” is a function that we have specially created for clients who need to place an order periodically (e.g. weekly or monthly). By using this, clients are able to test the capabilities of the translators beforehand through the means of an audition test. This will allow them to select a translator that suits them best, thereby saving them the time of having to choose a translator before every order. As such, no additional fees will be incurred for an “Audition Order”. However, clients who wish to place an “Audition Order” are obligated to place a fixed number of orders continuously with us. On the other hand, after we have received an “Audition Order” from a client, the translators will receive a notification for a “Trial Test”. The translators will then review the contents of the “Trial Test”, and should they decide to try applying for it, they will click on the “Apply” button before the Application Due Date (as stated previously, the translator will not get paid for taking the “Trial Test” as it is merely an “Audition”). The client may also review the profiles of the translators who have applied, and allow only those they deem as suitable to take the “Trial Test”. Once a translator gets the approval from the client, it will appear under his/her “work in progress”, and he/she is obligated to finish it by the deadline given. Although the translators do not get paid for taking a “Trial Test”, if they managed to pass …