Hypothetically, the passing rate for our Registration Test is about 2% only, and all our translators have to pass the Registration Test in order to be able to apply for jobs. As such, all our translators possess the basic minimum skills required to be a professional translator. As a client, you can also view the translator’s profile such as their basic skills and field of expertise (but none of their personal information will be displayed). Moreover, at Transmart, we use a variety of factors such as their careers, rank-up test scores and other achievements to score our translators. This enables us to match the best translator with the appropriate translation order and volume, and ensure that only high quality translations will be provided to our clients.
At Transmart, we strictly prohibit the exchange of personal contact information. Please see our Terms of Service for other prohibitions such as “Duplicate Registration”. Prohibitions All users of our service are prohibited to do any of the following actions: (1) To infringe or do anything that might infringe the copyright or trademark rights of intellectual properties belonging to Transmart, other users or any third party. (2) To divulge personal information such as name, address, telephone number, email address etc to a third party (3) To register multiple email addresses and/or have duplicate member registrations under the same user. (4) To help a member whose membership has been revoked register as a member again. (5) To discriminate, slander or defame the name and/or reputation of other users or third parties. (6) To edit or delete any accessible information pertaining to Transmart or other people. (7) To impersonate Transmart or other people (including actions such as editing our email header to falsify information). (8) To send malicious Computer Programs or act in a way that allows others to receive them. (9) To send advertising or solicitation emails, or emails that bring about unpleasant feelings without permission; to hinder other people from receiving email messages; to request others to forward chain emails. (10) To hinder or cause obstruction to the business operation of Transmart or others by accessing the facilities (transmission equipment, computer and other software) without authorization, port scanning or performing DOS attack. (11) To distribute information, equipment or software that can …
The information that you have input under “Translator Profile”, such as your name, address, telephone number and bank account number, will never be disclosed to anyone. So please rest assure. Only the following information will be disclosed to the client: 【Log-in Information】 ・Translator Photo ・Display Name 【Translation Skill Information】 All information you input here will be disclosed to the client: ・Corresponding Languages ・Field of Expertise ・Qualifications Possessed ・Years of Experience ・Corresponding Time ・Self PR *Please rest assure that we will not disclose the certificate files you’ve attached under “Summary of Qualification.” *Most clients tend to choose translators based on their field of expertise and self PR, so please make sure you fill those out properly in an appealing manner. 【Achievement】 ・Number of ★ in the Overall Evaluation ・Last month’s “Order Count”, and last month’s “Total Payment Received” ・Current work in progress count ・Nomination count ・Nominated Companies count ・Job Orders count ・Delayed Deliveries count ・Total Payment Received
When you failed a test, it is possible for you to retake it as many times as you want after a certain period of time has passed. The time period required to retake a test is as follows: – For Registration Test: after 1 hour – For Rank-Up Test: after 1,440 hours (60 days)
It’s vital for you to have the level of skills that the client expects you to have. If you already have the necessary skills, make sure your literary style suits that of the client, and don’t forget to contact the client in an appropriate manner. ◆ In the case of clients you already have dealings with We try our best to make sure that the client’s information is displayed as much as possible. Thus, you should find out about the client’s preferences and submit a translation that suits the client’s taste in order to increase your chance of being nominated again for future job orders. ◆ In the case when you want to increase the number of new clients You can use your Profile as a means to make it easier for clients to place their orders with you by explaining your field and area of expertise in a way that is appealing to the client, and by publishing your annual schedule for them to see. So you should convey information about yourself in a more proactive manner. You can update your Profile at any time, but please avoid writing down any false information. We use a Scoring system to evaluate our translators here at Transmart. We use all kind of indicators to score our translators, and the more achievements a translator has, the higher his/her score will be. However, it is also important for you as a translator to pass our Rank-up Tests, and increase your TOEFL scores. Your …
At TRANSMART, you can apply for jobs only after you have passed the Registration Test, and have completely filled in all details in your Profile section. The clients are not able to view any of the translator’s personal information; they will only be able to view the translator’s profile as a translator. That’s why we have to ensure that all our translator’s profile are complete before they can start applying for jobs in order to maximize their appeal to potential clients. – For those who haven’t passed (or haven’t taken) the Registration Test Please take the Registration Test. Even though the test is difficult, you can retake it as many times as you want. Your score will be displayed instantaneously and if you fail, you have to wait 1 hour before you can retake the test. – For those who haven’t filled in all details in the Profile section Please fill in all the details of your Profile by clicking on the Edit button on the Profile page. You can start applying for jobs after you have filled in all details in the “Log-in Information”, “Translator Information” and “Skill Information”. We highly recommend you to write as politely and appealing as you can in the sections that will be visible to the clients.
Only those who have passed the “Registration Test” can take the “Rank Up Test”. Unless you have passed the “Registration Test”, the “Rank Up Test” will appear as “Application Denied” to you. So please take and pass the “Registration Test” first. Also, please note that you don’t have to pass both “Japanese to English” and “English to Japanese” Registration Test in order to be eligible for the subsequent “Rank Up Test”. So be sure to take the test that best suits your skills first. Even if you failed the test, you may retake it again after a certain amount of time has passed.
If you forgot your password, you can reset your password by clicking on the “Did you forget your password?” button on the Log-in Page. If you forgot the email address you use to log in, please use the inquiry form to contact us. Please be informed that when that happens, we will need to verify the name of your company, the name of the PIC as well as your company’s telephone number. Also, please note that we are incapable of telling you your password even if you contact us directly.
